Name: Taunton Taxi Services
Address: 17 Wansbeck Green, Taunton, TA1 2RE, GB
Telephone: 01823 248248
Price range: £2.40

Question 1

How do I get a receipt?

Accepted Answer

Using the online web booking:
Navigate to the Book Online section of our website
Login or if you've not registered, now is the time to register.
Click my Bookings
From this page you can view all future & previous bookings and download any receipts.
 
Using the mobile app:
Navigate to the Bookings section of our passenger app, from here you can view all previous bookings and download a receipt.
 
If you have previously registered via the app or web, you will be emailed booking confirmation as well as receipts for all journeys. Please note these sometimes find their way into your spam/junk box.

Question 2

How do I make a booking?

Accepted Answer

We have 3 different options available for bookings:
Download our app here
Book online here
Call our call handlers on 01823 248248

Question 3

How will I know my taxi is on the way?

Accepted Answer

Shortly before your journey starts, we will send you a text message with your drivers name, vehicle registration, make, model & colour - this ensures you're getting into a licensed taxi with a professionally licensed driver.
 
Alternatively you can track your driver on our app or through our book online section.

Question 4

I've lost something in one of your taxis, how do I get it back?"

Accepted Answer

We make every effort to track down clients that lose property. After 24 hours, we will then hand it into the local police station located within Somerset West & Taunton Council building in Belvadere Road, Taunton.

Question 5

Are your vehicles equipped to carry wheelchairs?

Accepted Answer

We have a range of taxis available. We have vehicles suitable to carry both electric & manual wheelchair users. We strongly advised that these types of bookings be booked in advance where possible. You can book these via app, phone or online.

Question 6

Can I book a journey with multiple pick-ups/drop-offs?

Accepted Answer

You are able to book these types of journeys by calling 01823 248248 or booking online. We currently do not have this feature available on our app, but are working hard to have this option available.

Question 7

Can I book my taxi in advance?

Accepted Answer

Yes, we welcome pre-booked journeys. You can book journeys via app, phone or web.

Question 8

Do I need to tip my driver?

Accepted Answer

You are not required to tip drivers, however this is greatly appreciated. This can be done by cash or card at the end of your journey.

Question 9

How do I cancel a booking?

Accepted Answer

You can cancel a booking within the app, online or by phone. Please do not be worried in contacting us to cancel a booking.

Question 10

What is your waiting time policy?

Accepted Answer

Our Standard waiting times are set below:
 
For non-airport journeys, we give a grace period of 5 minutes after your booked pick up time. Once in the 6th minute, the driver has the right to start the meter. At this point the waiting time is charged in accordance to Somerset West & Taunton Council tariff structure.

Question 11

Why am I Charged a parking at certian Pick-ups?

Accepted Answer

Sometimes our drivers incur parking or drop-off/pick-up charges at airports for example. For this we pass this cost onto our customers.

For bookings & enquiries Call 01823 248 248

Taunton Taxi Services - Taxis in Taunton & Airport Transfer Services

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